Privacy Policy

    Effective Date: 05/24/26

    Company Name: H & H Pro Services
    Contact: Hhproservice@outlook.com

    1. Information We Collect

    H & H Pro Services may collect the following information when you use our website or services:

    • Personal Identifiers: Name, email address, phone number, and mailing address.
    • Service Data: Specific information regarding your service needs or requests.
    • Technical Data: IP address and usage data.
    • Submitted Content: Any information provided through website forms or inquiries.

    2. How We Use Your Information

    We use the collected information to:

    • Provide our services.
    • Respond to inquiries and provide customer support.
    • Schedule and confirm appointments.
    • Send service updates, reminders, and promotional communications (where consent is provided).
    • Improve our website functionality and overall customer experience.

    3. SMS Communications and Consent

    By providing your phone number through our website forms, you consent to receive SMS text messages from H & H Pro Services. These may include:

    • Appointment confirmations and reminders.
    • Service updates.
    • Promotional offers.
    • Customer support responses.

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    Note: Message frequency varies. Message and data rates may apply.

    Opt-Out: You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly. Your SMS consent is not shared with third parties for marketing purposes.

    4. Information Sharing

    H & H Pro Services does not sell, rent, or trade your personal information. We may share information with trusted service providers solely for business operations, such as:

    • Customer management systems (CRM)
    • Payment processing
    • Website hosting

    These providers are contractually required to maintain the confidentiality and security of your information.

    5. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

    6. Cookies and Tracking Technologies

    Our website may use cookies and similar technologies to:

    • Improve website functionality.
    • Analyze traffic and usage patterns.
    • Enhance the user experience.

    You may adjust your browser settings to disable cookies if you prefer.

    7. Your Rights

    You have the right to manage your personal data. You may request to:

    • Access your personal information.
    • Correct inaccurate or outdated information.
    • Request deletion of your information.

    To submit a request, please contact us using the information provided below.

    8. Changes to This Privacy Policy

    H & H Pro Services reserves the right to update this Privacy Policy at any time. All updates will be posted directly to this page.

    9. Contact Information

    For questions or concerns regarding your privacy, please reach out to us:

    H & H Pro Services
    Email: Hhproservice@outlook.com
    Website: hhproservices.com